A new book titled “Advances in Mobility-as-a-Service Systems” has been published on June 2020, highlighting the innovative solutions for urban mobility, as long as describing effective strategies accelerating urban transformation. This book was edited by Eftihia G. Nathanail, Giannis Adamos and Ioannis Karakikes and was published by Springer NTUA Associate Professors George YannisEleni Vlahogianni  and Research Associate Foteini Orfanou  actively contributed with the following chapter :